© ALL RIGHTS RESERVED
SHIPPING POLICY
Rustic Indigo
Effective date: [1st July 2026]
1. ORDER PROCESSING
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed on weekends or public holidays.
2. SHIPPING COVERAGE
All orders are shipped from India. We offer international shipping to customers worldwide, subject to shipping availability and the customs, import, and regulatory requirements of the destination country. Customers are responsible for any applicable customs duties, taxes, or import charges unless otherwise stated.
3. DELIVERY TIME FRAMES
Estimated delivery times:
Moscow, Saint Petersburg & major Metropolitan cities globally : 10–15 business days
Other regions globally : 15–20 business days
Delivery times are estimates and may vary due to external factors such as logistics delays, customs delay or regional conditions.
4. SHIPPING COSTS
Shipping costs are calculated at checkout based on delivery location and method.
Any applicable fees will be clearly conveyed before order confirmation by mail.
If a customer refuses delivery or fails to accept delivery, resulting shipping charges, return freight,
customs charges, and handling fees may be deducted from any eligible refund.
5. ORDER TRACKING
Once the order is shipped, customers will receive a tracking number via email.
Tracking information is provided by third-party logistics providers and may be subject to delays in
updates.
6. FAILED DELIVERIES
If delivery fails due to incorrect address details or unavailability of the recipient:
The order may be returned to the Seller
Re-delivery may incur additional charges
7. DAMAGED OR LOST SHIPMENTS
If an order arrives damaged or is lost in transit:
Customers must contact [cs.rusticindigo@gmail.com] within 3 days of delivery (or expected delivery date)
Supporting evidence (photos, description) may be required
We will investigate with delivery partner and offer a replacement or refund where applicable.
8. DELAYS
While we aim to meet all delivery timelines, we are not responsible for delays caused by:
Courier services
Weather conditions
Customs or regulatory processes
Force majeure events
9. CONTACT
For shipping-related inquiries:
Email: [cs.rusticindigo@gmail.com]
THANK YOU FOR SHOPPING WITH RUSTIC INDIGO
Rustic Indigo
Effective date: [1st July 2026]
1. ORDER PROCESSING
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed on weekends or public holidays.
2. SHIPPING COVERAGE
All orders are shipped from India. We offer international shipping to customers worldwide, subject to shipping availability and the customs, import, and regulatory requirements of the destination country. Customers are responsible for any applicable customs duties, taxes, or import charges unless otherwise stated.
3. DELIVERY TIME FRAMES
Estimated delivery times:
Moscow, Saint Petersburg & major Metropolitan cities globally : 10–15 business days
Other regions globally : 15–20 business days
Delivery times are estimates and may vary due to external factors such as logistics delays, customs delay or regional conditions.
4. SHIPPING COSTS
Shipping costs are calculated at checkout based on delivery location and method.
Any applicable fees will be clearly conveyed before order confirmation by mail.
If a customer refuses delivery or fails to accept delivery, resulting shipping charges, return freight,
customs charges, and handling fees may be deducted from any eligible refund.
5. ORDER TRACKING
Once the order is shipped, customers will receive a tracking number via email.
Tracking information is provided by third-party logistics providers and may be subject to delays in
updates.
6. FAILED DELIVERIES
If delivery fails due to incorrect address details or unavailability of the recipient:
The order may be returned to the Seller
Re-delivery may incur additional charges
7. DAMAGED OR LOST SHIPMENTS
If an order arrives damaged or is lost in transit:
Customers must contact [cs.rusticindigo@gmail.com] within 3 days of delivery (or expected delivery date)
Supporting evidence (photos, description) may be required
We will investigate with delivery partner and offer a replacement or refund where applicable.
8. DELAYS
While we aim to meet all delivery timelines, we are not responsible for delays caused by:
Courier services
Weather conditions
Customs or regulatory processes
Force majeure events
9. CONTACT
For shipping-related inquiries:
Email: [cs.rusticindigo@gmail.com]
THANK YOU FOR SHOPPING WITH RUSTIC INDIGO
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