Effective date:[ 1st July 2026] Operator:House of Ansh (OPC) Private Limited Trade name: Rustic Indigo Address:House No 1/302/16, 7th Floor Patto Area, Panaji, Tiswadi, North Goa- 403001, Goa 403001 Email: [cs.rusticindigo@gmail.com / cs.houseofansh@gmail.com] Website:www.rusticindigo.com
1. GENERAL PROVISIONS This Privacy Policy describes how personal data is collected, used, and protected when customers use the website www.rusticindigo.com. By using the website, the user agrees to the terms of this Privacy Policy. The Website is not intended for persons below 18 years of age and the Company does not knowingly collect personal data from children.
2. PERSONAL DATA COLLECTED We may collect the following personal data: Full name Phone number Email address Shipping and billing address Payment information (processed via secure third-party providers) Order history Technical data (IP address, browser type, device information, cookies)
3. PURPOSE OF DATA PROCESSING Personal data is collected for the following purposes: Processing and delivering orders Customer support and communication Payment processing Improving website functionality and user experience Marketing communications (only with user consent) The Company may transfer personal data to service providers or servers located outside India where necessary for order processing, hosting, analytics, payment processing, or customer support, subject to applicable legal requirements and reasonable security safeguards. The Company does not store complete payment card details. Payment processing is handled by authorized third-party payment gateways.
4. LEGAL BASIS FOR PROCESSING Personal data is collected, stored, and processed in accordance with applicable Indian data protection laws and regulations (Digital Personal Protection Act, 2023). Personal data may be transferred to, stored, and processed on secure servers located outside India, subject to appropriate security measures and safeguards designed to ensure an adequate level of protection for such data. Further, users shall have the following rights: • Access information regarding processing. • Correction and updating of data. • Erasure of personal data. • Withdrawal of consent. • Grievance redressal. • Nomination rights (if applicable under law).
5. DATA STORAGE AND PROCESSING Personal data may be stored and processed on secure servers located outside India. The Company takes appropriate technical and organizational measures to safeguard personal data and processes such data in accordance with applicable Indian laws and data protection requirements.
6. DATA SHARING Personal data may be shared with: Payment service providers Logistics and delivery partners IT and hosting service providers All third parties are required to maintain confidentiality and security of personal data.
7. DATA RETENTION Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
8. USER RIGHTS • Access the personal data held about them; • Request correction of inaccurate or incomplete personal data; • Request deletion of personal data where legally permitted; • Withdraw consent for processing that is based on consent; • Request information regarding the processing of their personal data. To exercise any of these rights, users may submit a request by contacting the Company at [cs.rusticindigo@gmail.com]. The request should include sufficient information to verify the user's identity and describe the action requested. The Company may take reasonable steps to verify the identity of the requester before processing any request and will respond within the time period required by applicable law. Certain requests may be subject to legal, regulatory, contractual, or technical limitations.
9. COOKIES The website uses cookies to enhance user experience, analyze traffic, and improve functionality. Users can manage or disable cookies through their browser settings.
10. DATA SECURITY We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or disclosure. While reasonable security measures are implemented, no method of electronic transmission or storage is completely secure and absolute security cannot be guaranteed.
11. CHANGES TO POLICY This Privacy Policy may be updated from time to time. The latest version will always be available on the website.
12. CONTACT For any questions or grievances regarding this Privacy Policy: Email: [cs.rusticindigo@gmail.com] Telegram: t.me/rusticindigo Response timeline : 1-2 days